Haloo Terms Of Use

Last updated: March 21, 2024

Welcome to Haloo. This Terms of service ("Agreement", "Terms") applies to Websites, Apps and Services operated by Haloo. For simplicity, we refer to all of these as our "Service","Us","We","Company" in this Terms. We provide you our services according to these Terms.

  1. Acceptance of Terms of Use Agreement.

    Thank you for using Haloo's services. By creating a Haloo account or by using any Haloo service, whether through a mobile device, mobile application or computer (collectively, the "Service") you agree to be bound by (i) these Terms of Use, (ii) our Privacy Policy, and (iii) any terms disclosed to you if you purchase or have purchased additional features, products or services we offer on the Service (collectively, this "Agreement"). If you do not accept and agree to be bound by all of the terms of this Agreement, you should not use the Service.

  2. Terms of Use Changes

    We may make changes to this Agreement and to the Service from time to time. We may do this for a variety of reasons including to reflect changes in or requirements of the law, new features, or changes in business practices. The most recent version of this Agreement will be posted on the Service under "Settings" and also on the Haloo website, and you should regularly check for the most recent version. The most recent version is the version that applies. The changes will be effective on the day of publication, and this Agreement will replace any prior agreement. If you continue to use the Service after the changes become effective, then you agree to the revised Agreement. You agree this Agreement replaces any prior agreement and shall govern your entire relationship with Haloo, including but not limited to events, agreements, and conduct preceding your acceptance of this Agreement.

  3. Eligibility

    You must be at least 18 years of age to create an account on Haloo and use the Service. We do not knowingly collect or maintain information from children under age 18. If you access or use Haloo by providing false representation on your age, you and your guardians shall undertake the consequential liabilities of doing so as per the applicable laws and regulations; and Haloo shall be discharged of the legal consequences. By creating an account and using the Service, you represent and warrant that:

  4. Account

    In order to use Haloo, you may sign in using your Facebook Account, Google Account, or Apple id. If you do so, you authorize us to access and use certain Facebook account information, including but not limited to your public profile in such account and email. You may also sign in using your phone number. If you do so, you authorize us to collect and record your phone number. For more information regarding the information we collect from you and how we use it, please go to our Privacy Policy.

  5. Modifying the Service and Termination

    Haloo is always striving to improve the Service. This means we may add new product features or enhancements from time to time as well as remove some features, we may not provide you with notice before taking them. We may even suspend the Service entirely, in which event we will notify you in advance unless extenuating circumstances, such as safety or security concerns, prevent us from doing so.

    You may disable your account at any time. Please go to the first page of the App then delete the App. However if you use a third party payment account, you will need to manage in-app purchases through such an account (e.g., iTunes, Google Play) to avoid additional billing.

    If Haloo believes that you have violated this Agreement, we may terminate your account at any time without notice. No refund will be given for any purchases if your account is terminated with the above situation.

  6. User Behaviour;Your Interactions with Other Users

    In Haloo, we use invitation and acceptance to indicate the interest of the user. Though Haloo strives to encourage a respectful user experience through features like the double opt-in that only allows users to communicate if they have both indicated interest in one another, it is not responsible for the conduct of any user on or off of the Service. You agree to use caution in all interactions with other users, particularly if you decide to communicate off the Service or meet in person. You agree that you will not provide your financial information (for example, your credit card or bank account information), or wire or otherwise send money, to other users.

    YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS. YOU UNDERSTAND THAT Haloo DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON ITS USERS OR OTHERWISE INQUIRE INTO THE BACKGROUND OF ITS USERS. Haloo MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF USERS.

  7. Content Posted on Haloo

    Haloo may allow users to create, post, transmit, perform, or store messages, text, sound, images, videos, code or other data or materials on the Services (“Content”). You are solely responsible for the Content that you publish or display (hereinafter, "post") on the Service or any material or information that you transmit to other users. By posting any Content to the public areas of the mobile application and website, you hereby grant us the non-exclusive, fully paid, worldwide license to use, reproduce, publicly perform and display such Content on the mobile application and website, including without limitation distributing part or all of the mobile application and website in any media formats and through any media channels.

    You represent and warrant that: (i) you own the Content posted by you on the mobile application and website or otherwise have the right to grant the license set forth in this section, and (ii) your Content does not violate the privacy rights, publicity rights, copyright rights, or other intellectual property rights of any person. You agree to pay all royalties and fees owing to any person by reason of any Content you post on the mobile application and website.

  8. Restricted and Inappropriate Content

    Users shall not distribute any content that is offensive, insensitive, upsetting, intended to disgust, in exceptionally poor taste, or just plain creepy on Haloo. Such as:

    We reserve the right to investigate and take appropriate legal action in its sole discretion against anyone who distribute Restricted and Inappropriate Content on/via Haloo , including without limitation, removing the Content from the Service and terminating the membership of such violators. We also encourage you to help us improve our Services, to report such Restricted and Inappropriate Content whenever you are ware of through the reporting functions in the APP, or contact us at [email protected]

    You must use the Service in a manner consistent with any and all applicable laws and regulations.

    You may not include in your publicly accessible Member profile any telephone numbers, street addresses, last names, URLs, usernames from any social platforms or email addresses.

  9. Rights Haloo Grants You

    Haloo grants you a personal, worldwide, royalty-free, non-assignable, nonexclusive, revocable, and non-sublicensable license to access and use the Service. This license is for the sole purpose of letting you use and enjoy the Service's benefits as intended by Haloo and permitted by this Agreement. We reserve the right to investigate, suspend and/or terminate your account if you have misused the Service or behaved in a way we regard as inappropriate or unlawful, including actions or communications that occur off the Service but involve users you meet through the Service. You shall not:

    Any software that we provide you may automatically download and install upgrades, updates, or other new features. You may be able to adjust these automatic downloads through your device's settings.

  10. Rights you Grant Haloo

    By using the Service, you grant to Haloo a worldwide, non-exclusive, transferable, sub-licensable, royalty-free, right and license to host, store, use, copy, display, reproduce, adapt, edit, publish, modify and distribute information you authorize us to access from Facebook, as well as any Content you post on the Service or transmit to other users. Our license to your Content is subject to your rights under applicable law (for example laws regarding personal data protection to the extent any Content contains personal information as defined by those laws) and is for the limited purpose of operating, developing, providing, and improving the Service, researching and developing new ones , and promoting Haloo. You agree that any Content you place or that you authorize us to place on the Service may be viewed by other users and may be viewed by any person visiting or participating in the Service (such as individuals who may receive shared Content from other Haloo users), and could be modified and used as marketing materials for free in a proper manner.

    You agree that all information that you submit upon creation of your account, including information submitted from your Facebook account, is accurate and truthful and you have the right to post the Content on the Service and grant the license to Haloo above.

    You understand and agree that we may monitor or review any Content you post as part of a Service. We may delete any Content, in whole or in part, that in our sole judgment violates this Agreement or may harm the reputation of the Service. When communicating with our customer care representatives, you agree to be respectful and kind. If we feel that your behavior towards any of our customer care representatives or other employees is at any time threatening or offensive, we reserve the right to immediately terminate your account.

    In consideration for Haloo allowing you to use the Service, you agree that we, our affiliates, and our third-party partners may place advertising on the Service. By submitting suggestions or feedback to Haloo regarding our Service, you agree that Haloo may use and share such feedback for any purpose without compensating you.

    You agree that Haloo may access, preserve and disclose your account information and Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary, such as to: (1) comply with legal process; (2) enforce this Agreement; (3) respond to claims that any Content violates the rights of third parties; (4) respond to your requests for customer service; or (5) protect the rights, property or personal safety of the Company or any other person.

  11. Common Rules

    By using the Service, you agree that you will not:

  12. Other Users' Content

    Haloo's operation is based on instant messaging and publishing content, Haloo is not responsible for the authenticity, completeness and position of all messages or messages. All messages or content only represent the individual opinions of the publisher or user, not our position. In other words, you, not Haloo, is responsible for any content.

    You understand and agree that you, not Haloo, is responsible for any information, materials, text, software, music, audio, photos, graphics, video, information or other materials ("Content") and any consequential loss caused from the Content you publish or send to others through Haloo.

    You agree that you must assess and bear all the risk before you use any "Content". Therefore, you agree that you cannot rely on information shown on Haloo.

    Although Haloo reserves the right to review and remove Content that violates this Agreement, such Content is the sole responsibility of the user who posts it, and Haloo cannot guarantee that all Content will comply with this Agreement.

  13. Purchases

    In-App purchase

    Haloo may offer products and services for purchase("In-App Purchase") through iTunes, Google Play ("Application Store"). If you choose to make an In-App Purchase, you will be prompted to confirm your purchase with the applicable payment provider (such as Application Store) and your method of payment (your credit/debit card or a third party account such as iTunes or Google Play Account)("Payment Method") will be charged at the prices displayed to you for the service(s) or product(s) you've selected as well as any taxes (if applicable) that may be imposed on your payments, and you authorize Haloo or the third party account to charge you.

    Auto-Renewal

    If you purchase an auto-recurring periodic subscription, your Payment Method will continue to be billed for the subscription until you cancel. After your initial subscription commitment period, and again after any subsequent subscription period, your subscription will automatically continue for an additional equivalent period, at the price you agreed to when subscribing. If you do not wish your subscription to renew automatically, or if you want to change or terminate your subscription, you will need to log in to your Application Store account and follow instructions to cancel your subscription, even if you have otherwise deleted your account with us or if you have deleted the Haloo application from your device.Deleting your account on Haloo or deleting the Haloo application from your device does not cancel your subscription. Haloo will retain all funds charged to your Payment Method until you cancel your subscription on the Application Store account. If you cancel your subscription, you may use your subscribed product(s) or service(s) until the end of your then-current subscription term, and your subscription will not be renewed after your then-current term expires.

    Refund

    Generally, all charges for purchases are nonrefundable, and there are no refunds or credits for partially used periods. We may make an exception if a refund for a subscription offering is requested within fourteen days of the transaction date, or if the laws applicable in your jurisdiction provide for refunds.

    To request a refund:

    If you subscribed using your Apple ID, refunds are handled by Apple, not Haloo. To request a refund, go to iTunes, click on your Apple ID, select "Purchase history," find the transaction and hit "Report Problem". You can also submit a request at https://getsupport.apple.com.

    If you subscribed using your Google Play Store account, please contact our Customer Support Team with your order number for the Google Play Store (you can find the order number in the order confirmation email or by logging in to Google Wallet).

  14. Disclaimers

    You understand and agree:

  15. Third Party Services

    The Service may contain advertisements and promotions offered by third parties and links to other web sites or resources, such web sites or resources may apply different Terms and Privacy Policy with Haloo. Haloo is not responsible for the availability (or lack of availability) of such resources or web sites. If you choose to click those links or interact with the third parties made available through our Service, such party's terms will govern their relationship with you. Haloo takes no responsibility for such third parties' terms or any actions.

  16. General measures for storage

    Haloo takes no responsibility for deleting or not storing any content of the Service. You agree that Haloo has the rights on deleting or terminating account(s) of Haloo that are active for a long time.

  17. Copyright Policy

    You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights. It is the policy of our Services to terminate membership privileges of any member who repeatedly infringes copyright upon prompt notification to Haloo by the copyright owner or the copyright owner's legal agent. Without limiting the foregoing, if you believe that your work has been copied and posted on our Services in a way that constitutes copyright infringement, please provide us with the following information: (i) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (ii) a description of the copyrighted work that you claim has been infringed; (iii) a description of where the material that you claim is infringing is located on our Services; (iv) your address, telephone number, and email address; (v) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (vi) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Our Services' Designated Copyright Agent for notice of claims of copyright infringement can be reached as follows: [email protected]

  18. Limitation of Liability

    To the fullest extent permitted by applicable law, in no event shall Haloo, its Affiliates, employees, licensors or service providers be liable for any indirect, consequential, exemplary, incidental, special, punitive, or enhanced damages, including, without limitation, loss of profits, whether incurred directly or indirectly, or any loss of data use, goodwill, or other intangible losses, resulting from: (i) Your access to use of or inability to access or use the Service, (ii) the cost of any goods, materials, information or services purchased or obtained, or the exchange of goods or services derived from such transaction through the Service, (iii) Unauthorized access, use or alteration of your content, (iv) Statement or conduct by any third party or users in the Service, or (v) with respect to all events, the Service, and this agreement, even if Haloo has been advised at any time of the possibility of such damages.

  19. Indemnity by You

    You agree, to the extent permitted under applicable law, to indemnify, defend and hold harmless Haloo, our affiliates, and their and our respective officers, directors, agents, and employees from and against any and all complaints, demands, claims, damages, losses, costs, liabilities and expenses, including but not limited to attorney fees, administrative fees, courts fee due to, arising out of, or relating in any way to your access of the Service, your content published or sent through the Service, your infringement of any others' rights, or your breach of this Agreement.

  20. Entire Agreement

    This Agreement, along with Privacy Policy, and any terms disclosed to you if you purchase or have purchased additional features, products or services we offer on the Service, contains the entire agreement between you and Haloo regarding your relationship with Haloo and the use of Service. If any provision of this Agreement is held invalid by the competent court, you still agree that the court should strive to make your intention of this Agreement effective, and the remainder of this Agreement shall continue in full force and effect. The failure of Haloo to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. You agree that no matter whether there are other provisions in any statute or law, the use of the Service or any claim or cause of action arising out of or relating to this Agreement shall be filed within one year after the commencement of the claim or the cause of the action, otherwise it shall never be filed.

    The titles of this Agreement are for convenience only and do not have any legal or contractual effect.